Mar 29, 2024  
2018-19 CATALOG 
    
2018-19 CATALOG [ARCHIVED CATALOG]

Supervising Employees Certificate


“After completing this program, I received a promotion to my current position of sales support supervisor. I now supervise three employees and together we support a large internal and external sales staff.”

Jennifer Montgomery - Graduate, Sales Support Supervisor, Watkins Wellness

Program Overview

You know the realities of today’s workplace—fewer staff are dealing with increasing workloads and more challenging people issues than ever before. As a manager in today’s workplace, you know that you must continue to sharpen your management skills to meet these demands, not only for your own effectiveness, but also for your team’s success and overall organizational performance.

Program Logistics

Date: See course chart 
Time: 8:30 a.m. - 12 p.m., Tuesdays
Duration: Eight weeks
Location: CSUSM
CEU: 2.8 for the program
Fee: $149 per course; $1,192 entire certificate
Discount: CSUSM students and alumni, 15% savings. Team savings apply for three or more employees attending the same class
Funding: MyCAA

Website: csusm.edu/el/supervising 

Learning Outcomes

• Know the differences between a leader and manager
• Know the employment laws that impact you and your employees
• Assess and manage the performance management process
• Effectively communicate with new staff and peers
• Understand how personal cultural values impact perceptions of others
• Conduct positive results-oriented discussions
• Effectively set achievable goals for you and your team

Required Courses for Certificate Completion

  • Coaching and Feedback
  • Cultural Competency for the Workplace
  • Effective Communication Skills
  • Goal Setting and Time Management
  • Management Basic for New Supervisors
  • Managing Within the Law
  • Performance Management
  • Transition from Peer to Supervisor

Fall 2017/Spring 2018 Schedule*

COURSE FALL 2017 SPRING 2018
Transition from Peer to Supervisor Oct. 3 Jan. 16
Management Basics for New Supervisors Oct. 10 Jan. 23
Managing Within the Law Oct. 17 Jan. 30
Performance Management Oct. 24 Feb. 6
Effective Communication Skills Oct. 31 Feb. 13
Goal Setting and Time Management Nov. 7 Feb. 20
Cultural Competency for the Workplace Nov. 14 Feb. 27
Coaching and Feedback Nov. 22 March 6

*For course descriptions, visit csusm.edu/el/supervising 


For More Information

Talk to our enrollment specialists
760-750-4004 or el.inquiry@csusm.edu

Visit the program website 

Learn more, join our interest list and see info session dates
csusm.edu/el/supervising